Symedica Network has been in business of providing quality healthcare services to the public as well as to the professional as consultants since 1985. This ADMINISTRATIVE MANUAL has evolved over many years with input from professionals and physicians and with guidance sought from the standards of the Joint Commission on Accreditation for Health Care entities.

Table of Contents

Board Matters

  • A1
  • Description of the Governing Body
  • 001
  • A2
  • Authority
  • 002
  • A3
  • Meetings and Committee Attendance
  • 004
  • A4
  • Organization
  • 005
  • A5
  • Mission, Vision and Values
  • 006
  • A6
  • By Laws
  • 007
  • A7
  • By Laws Simple
  • 032
  • A8
  • Articles of Incorporation
  • 057
  • A9
  • Action by Written Consent – Generic
  • 059
  • A10
  • Action by Written Consent - Fictitious Name
  • 060
  • A11
  • Action by Written Consent – Sole Shareholder
  • 061
  • A12
  • Legal or Licensure Documents
  • 062
  • A13
  • Internal Control
  • 063
  • A14
  • Communication
  • 064
  • A15
  • Standards
  • 065
  • A16
  • Administrative Designee
  • 066
  • A17
  • Relationship to State Regulatory Boards
  • 067

Physician Provider Matters

  • B1
  • Preparation and Maintenance of Collaborative Agreements
  • 068
  • B2
  • ARNP/FNP Protocol – Policy
  • 079
  • B3
  • ARNP/FNP Protocol – Form
  • 081
  • B4
  • Competency Orientation Inventory
  • 088
  • B5
  • Age Specific Grid for Competency
  • 089
  • B6
  • Affiliation Agreement – Students
  • 091
  • B7
  • Staff Requests to Decline Participation
  • 094

Organizational Matters – OPERATIONS

  • C1
  • Policy and Procedure Manuals
  • 095
  • C2
  • Policy and Procedure Header
  • 096
  • C3
  • P&P Creation Revision Request Form
  • 097
  • C4
  • PP Development and Revision Requests
  • 098
  • C5
  • Liaison with other Agencies or Councils
  • 102
  • C6
  • Release of Information to the Press
  • 103
  • C7
  • EULA
  • 104
  • C8
  • Interruption of Essential Services or a Disaster Occurrence
  • 112
  • C9
  • Assignment and Assumption Agreement
  • 113
  • C10
  • Assignment and Assumption of Lease
  • 114
  • C11
  • Volunteers and Students Receiving Professional Training
  • 116
  • C12
  • Liability Insurance
  • 117
  • C13
  • Telecommunications Equipment – Conditions of Use
  • 118
  • C14
  • Computer Equipment – Conditions of Use
  • 121
  • C15
  • Vehicles Owned or Operated
  • 123
  • C16
  • Staff Development
  • 124
  • C17
  • Staff Qualifications
  • 125
  • C18
  • Staff Supervision and Evaluation
  • 126
  • C19
  • Worker’s Compensation
  • 127
  • C20
  • Personnel Records
  • 131
  • C21
  • Employee Current Information
  • 132
  • C22
  • Job Descriptions
  • 133
  • C23
  • Employee Evaluation
  • 134
  • C24
  • Employment of Current or Former Patients
  • 135
  • C25
  • Physical and Mental Health of Employees and Personnel
  • 136
  • C26
  • Termination of Employment
  • 137

Organizational Matters – Clinical

  • D1
  • Service Provision
  • 138
  • D2
  • Patient Population
  • 139
  • D3
  • Patient Care Orientation and Skills Competency
  • 140
  • D4
  • Annual Program Review
  • 142
  • D5
  • Patient Confidentiality by Volunteers and Students
  • 143
  • D6
  • Patient, Employee and Visitor Valuables
  • 144

Organizational Matters – Fiscal

  • E1
  • Fiscal Services
  • 145
  • E2
  • Budget
  • 146
  • E3
  • Financial Reports
  • 147
  • E4
  • Purchase Policy
  • 148
  • E5
  • Purchasing Procedures
  • 149
  • E6
  • Purchasing Policy and Procedures
  • 150
  • E7
  • Collection and Disbursement of Debts
  • 151
  • E8
  • Bad Debt Policy
  • 152
  • E9
  • Bill of Sale
  • 153
  • E10
  • Lease by Square Foot
  • 154
  • E11
  • Bonding of Employees
  • 158
  • E12
  • Certification Reimbursement Agreement – Employees
  • 159

Administrative Manual for Medical Office | Policies and Procedures

The policies in this Manual are to be considered as guidelines. Initially, the policies were place in sequential order on the same page. Over time as new policies and procedures were added, deleted, and changed it became too cumbersome to insert new policies and update old ones. Thus, the current structure of having each policy on a separate page became more efficient and cost effective eliminating the need to disperse an updated manual each time a revision/update was made.